Deactivate or delete account

Deactivate account (pause)

When you deactivate, your profile is hidden immediately: nobody can see your channel, recordings or profile any more, and you are logged out everywhere. Your data is kept. As soon as you log in again, your account is automatically active again.

Delete account

When you request deletion, your account is deactivated immediately. After 30 days it is permanently deleted. Within this period you can change your mind: simply log in again and the deletion is cancelled.

With permanent deletion we remove:

username, email address, phone number and password,
profile (display name, description, profile and cover picture),
your private messages and images sent in them, your chat messages,
your recordings, followers and follows, notifications and blocks,
all logins in the app and on the website.

We only keep – without any link to your name – data we are legally required to keep: payment records for coin purchases (up to 10 years, commercial and tax law) and anonymised entries for gifts sent and reports. Unused coins expire with the deletion.

How it works

On the website: Log in → "My profile" → at the very bottom in the "Account" section.
In the app: Profile → menu (⋮) → "Deactivate account" or "Delete account".
No access any more? Write to us from your account's email address at datenschutz@meinlive.com – we'll delete your account for you.